State Farm® Insurance Agent Tom Randall

"Great customer service. Very friendly and efficient."

"Alicia was fantastic. She greeted me as soon as I walked in the office, and worked quickly to resolve my new coverage."

"Alicia was very knowledgeable and helped immensely. I am very happy with my decision."

"Ashton was so very helpful and not only successfully helped me with why I called, but she went above and beyond to make sure I had everything I needed for the safest driving experience possible. Thank you so much for all your help!"

"As always the team is always helpful and cheerful."

"Leo at Tom Randall State Farm was extremely helpful today, going above and beyond to help me get the best deal possible after adding a new (to me!) car onto my policy. Can't thank him enough, he really pulled out all the stops. Keep it up Leo!"

"Best service ever. Great experience everytime I call. They explain my coverage clearly. I feel confident I have someone i can trust to guide me. Highly recommend."

"Had a great experience working with sandy and the team, I got a quote and I’m insured and taken care super quick. I work at fairgrounds towing as a tow truck driver and it’s nice to know even as a driver that I’m taken care of! Had to switch vehicles on my policy and Leo took care of me with no effort at all"

"Leo’s customer service was amazing! He explained everything very well and was super polite. This young man went above and beyond today! He deserves a raise and a vacation!! Leo, if you see this, thank you so much."

"Switching to State Farm was one of the easiest and most positive experiences I’ve had with insurance, all thanks to Leo, my agent. From the very beginning, Leo went above and beyond to make sure everything was clear, simple, and stress-free. He walked me through every step, answered all my questions with patience and professionalism, and made sure I had the best coverage for the best price. I truly felt like he had my back and cared about getting me set up right not just rushing through a sale. If you’re thinking about switching insurance providers, do yourself a favor and call Leo at State Farm. You won’t regret it. Five stars all the way!"

"Sandy was extremely professional when the office needed to step in to handle what should have been addressed by the adjuster. She wa very patient in an extremely stressful financial situation that could have resulted in more serious financial problems. It’s getting sorted out and is greatly appreciated!!!"

"Very helpful and super nice answered all my questions and made it very easy to change my car over and made the whole process quick and easy have always loved state farm and all there workers they have always been amazing."

"I called in a panic needing my proof of renters insurance immediately and it was around 5’o clock. She had it done and sent to my manager the hour I requested. She made my day and I got the rental"

"I'm 70. Very active and I drive a tad. Got in wreck (not my fault!) Sandy and the rest of the folks there did an outstanding job!!!!! Team service. My claim is done and new car purchased. The other two companies involved? Still working on it! These people and the underwriter are the best I have ever seen. The only Auto Insurance company that I know of that considers credit status when figuring a quote. Just a great experience. I highly recommend these people. They have all three of my autos and my home."

"Very helpful."

"Account manager, Ashton Thomas, helped me when I went in with several different questions. She answered all of them did not rush and explained everything that I needed to know very friendly and helpful, professional."

"They cut both my car and home insurance in half!! Can't reccomend enough! 😀👍"

"I have nothing but rave reviews for Tyra and the team at Tom Randall State Farm!!! They were kind, patient with all my questions and changes yo meet my specific needs and they treat you like a person not a number!!! I am very excited to work with people in person and not on the phone in another state!! Give Tyra a call and you won't be disappointed."

"Mr Randall and all of the office staff are really nice and helpful. Often, Mr Randall himself, answers the phone and assists me. We are glad we stayed with this office even though we moved out of Josephine county. They answer my calls promptly and access our information using just my name without needing me to go find my account numbers. They usually have the answers I need and are quick to locate information they don't know."

"Leo was quick to take care of the changes I requested."

"Appreciated getting to talk to "Ashton" today she was very understanding and helped me with everything I needed without a long wait time!!."

"Ashton helped me this afternoon adding a vehicle! She did amazing very helpful! Thank you everything!"

"I was referred over by my brother Leo and I had a fantastic conversation with Ashton, excellent customer service, really showed what kind of office this is with the service provided 10/10."

"Ashton called me to update me on a claim I had made the day before! Very personable, and accurate...represents State Farm and shows they value their customers 😀"

"Canceled our policy saying me and my fiance said we were married so they couldn't keep our policy, even though we don't have the same last night. Also happened to a co worker he got dropped over some other silly excuse. Sandy is very rude, sorry to hear Olivia left..."