State Farm® Insurance Agent Tom Randall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jack
February 4, 2026
"I completely agree with those who left negative reviews. It's exactly as they described. When you need her help with your insurance, she constantly refuses to answer your calls, only saying she's busy and will call you back. You end up waiting like an idiot for her reply, but you never hear back from her. Therefore, this is not the best place to choose."
"Jack I'm sorry you haven't received a call back in a timely manner from your agent, however it appears you left this review for the wrong agency. My team doesn't know of anyone named Jack or anyone else, who has called Tom Randall State Farm in the past week who was not helped in a timely manner. You can call my office at 541-474-4900 and we can try to help. "
Ethan Kline
January 29, 2026
"Always prompt and helpful!!"
Lindsey Violette
January 29, 2026
"Leo was amazing to work with! He helped me get the best rate for our auto insurance and made the whole process easy and stress-free. He was kind, understanding, and took the time to answer all my questions. I never once felt pressured, which I really appreciated. Highly recommend Leo if you’re looking for great service and savings!"
Jenni Woodworth
January 27, 2026
"Heard great things about State Farm and Tom Randall’s office. Decided to walk in and get a quote. Leo was quick to help and easy to talk to. I decided to transfer all our policies over and Leo made it easy and seamless. Highly recommend their team!"
Cat Moresco
January 23, 2026
"Sandra is great at what she does, very knowledgeable around all the details of multi vehicle insurance. Also she was very patient and kind in relation to my many questions. I highly recommend her."
"Thank you Cat! We're so glad that Sandra was able to help you with your vehicle insurance. "
Kenny Olmstead
January 22, 2026
"Sandra C was super helpful"
"You just made Sandra's day! Thank you for the review :-)"
Alejandro Mendoza
January 16, 2026
"Leo was great on setting up my profile and coverage."
Frances Elrod
January 15, 2026
"Have been my Agent for many many years. Great service and friendly staff"
Abbie Wright
January 13, 2026
"Awesome people who made insurance easy for me as it was my 1st time! Kind and willing to answer any and all questions! Leo was great!"
"Hello Abbie, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our office. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! "
Joyce Holst
January 12, 2026
"Sandy has been life saver for me. Im not computer wise so when i get some I dont under stand she helps me. From her window she can see me drive in she meets me at my car to help me with my walker and makes sure I get in then when done safely back to my car. She is just perfect & kind."
"Hey Joyce, Thank you for taking the time to share your experience. We are happy to read that Sandy has been able to provide exceptional service for you. And we agree, she is perfect and kind :-) We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Star Light
January 7, 2026
"leo was very nice and help me get renter insurance explain everything very well thank you"
"Thank you for the review! We're glad we could help you with your renters insurance and help you get the coverage you need :-)"
Cheyann
January 5, 2026
"Friendly and helpful service provided every time my family or I need assistance. We have been with them for many years now and have always received the best service possible from the staff."
"Thank you for the awesome review! We've loved working with you and look forward to many more years to come."
Sarah Thiede
January 3, 2026
"Great service where I'm always made to feel important."
"Hi Sarah, thank you for the review! We're glad we were able to help, and just to be perfectly clear. You are extremely important to us! "
Matthew Cross
January 2, 2026
"They were quick and really, really nice to work with. Leo is a solid dude and the rest of the team! It was a great experience."
"Thank you for review, we love our team and really appreciate hearing about your experience with the office!"
Chris Cowell
January 1, 2026
"Sandra was most helpful and patient while helping me solve an issue"
"Chris thank you for the review of our office! I'm glad we could help resolve your insurance issue."
Sandra
January 1, 2026
"Sandy has been absolutely wonderful! She is knowledgeable and helpful. I highly recommend this office. All of my experiences have been wonderful. Thank you!"
"Thank you Sandra for your review. Sandy is amazing and we're glad you recommend our office! "
Daniel lee Martell
December 31, 2025
"They helped me with my life insurance and it was a really good service"
"Hi Daniel! We're glad we could help you with your life insurance needs."
Christy Kramarsic
December 31, 2025
"Meeting with Tom Randell and Leo were very delightful and them answering questions I had about the policy and the program called Drive Safe and Save."
"We're so glad we were able to answer your insurance questions. We'll be here when you need us again :-)"
Cathy Vickoren
December 30, 2025
"Always very friendly"
"Thank you Cathy for the kind review!"
Kerri Ann DeWitt
December 30, 2025
"Leo is amazing. He was very helpful and knowledgeable."
"Thank you so much for you're kind review, we think Leo is amazing too! We're glad he could help you with your insurance needs!"
N D
December 30, 2025
"Tom Randall firm has been nothing but accommodating. Great experience ."
"Thank you for the kind review! We love hearing how the office is doing and are glad we could be helpful and accommodating!"
Patrick Madden
December 17, 2025
"Excellent service. Leo is extremely easy to work with and very knowledgeable. I highly recommend Tom Randall State Farm Insurance."
"Thank you Patrick for the review! Leo tries to make every interaction easy and educational. Thank you for recommending our office!"
Liz Gillette
December 10, 2025
"I had to call the office today. Sandy was so professional, she understood my situation and was able to help be immediately!"
"Thank you for the Review Liz! We're glad that Sandy was able to help you quickly and professionally."
Nathan Albert
December 3, 2025
"Leo was great answering all my questions and making the switch to State Farm smooth and easy."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bruno Skopinich
November 19, 2025
"Very helpful getting me a quote"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"