Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack

Jack

February 4, 2026

1  out of  5
rating by Jack
"I completely agree with those who left negative reviews. It's exactly as they described. When you need her help with your insurance, she constantly refuses to answer your calls, only saying she's busy and will call you back. You end up waiting like an idiot for her reply, but you never hear back from her. Therefore, this is not the best place to choose."
We responded:
"Jack I'm sorry you haven't received a call back in a timely manner from your agent, however it appears you left this review for the wrong agency. My team doesn't know of anyone named Jack or anyone else, who has called Tom Randall State Farm in the past week who was not helped in a timely manner. You can call my office at 541-474-4900 and we can try to help. "
Profile photo of Ethan Kline

Ethan Kline

January 29, 2026

5  out of  5
rating by Ethan Kline
"Always prompt and helpful!!"
Profile photo of Lindsey Violette

Lindsey Violette

January 29, 2026

5  out of  5
rating by Lindsey Violette
"Leo was amazing to work with! He helped me get the best rate for our auto insurance and made the whole process easy and stress-free. He was kind, understanding, and took the time to answer all my questions. I never once felt pressured, which I really appreciated. Highly recommend Leo if you’re looking for great service and savings!"
Profile photo of Jenni Woodworth

Jenni Woodworth

January 27, 2026

5  out of  5
rating by Jenni Woodworth
"Heard great things about State Farm and Tom Randall’s office. Decided to walk in and get a quote. Leo was quick to help and easy to talk to. I decided to transfer all our policies over and Leo made it easy and seamless. Highly recommend their team!"
Profile photo of Cat Moresco

Cat Moresco

January 23, 2026

5  out of  5
rating by Cat Moresco
"Sandra is great at what she does, very knowledgeable around all the details of multi vehicle insurance. Also she was very patient and kind in relation to my many questions. I highly recommend her."
We responded:
"Thank you Cat! We're so glad that Sandra was able to help you with your vehicle insurance. "
Profile photo of Kenny Olmstead

Kenny Olmstead

January 22, 2026

5  out of  5
rating by Kenny Olmstead
"Sandra C was super helpful"
We responded:
"You just made Sandra's day! Thank you for the review :-)"
Profile photo of Alejandro Mendoza

Alejandro Mendoza

January 16, 2026

5  out of  5
rating by Alejandro Mendoza
"Leo was great on setting up my profile and coverage."
Profile photo of Frances Elrod

Frances Elrod

January 15, 2026

5  out of  5
rating by Frances Elrod
"Have been my Agent for many many years. Great service and friendly staff"
Profile photo of Abbie Wright

Abbie Wright

January 13, 2026

5  out of  5
rating by Abbie Wright
"Awesome people who made insurance easy for me as it was my 1st time! Kind and willing to answer any and all questions! Leo was great!"
We responded:
"Hello Abbie, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our office. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! "
Profile photo of Joyce Holst

Joyce Holst

January 12, 2026

5  out of  5
rating by Joyce Holst
"Sandy has been life saver for me. Im not computer wise so when i get some I dont under stand she helps me. From her window she can see me drive in she meets me at my car to help me with my walker and makes sure I get in then when done safely back to my car. She is just perfect & kind."
We responded:
"Hey Joyce, Thank you for taking the time to share your experience. We are happy to read that Sandy has been able to provide exceptional service for you. And we agree, she is perfect and kind :-) We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Profile photo of Star Light

Star Light

January 7, 2026

5  out of  5
rating by Star Light
"leo was very nice and help me get renter insurance explain everything very well thank you"
We responded:
"Thank you for the review! We're glad we could help you with your renters insurance and help you get the coverage you need :-)"
Profile photo of Cheyann

Cheyann

January 5, 2026

5  out of  5
rating by Cheyann
"Friendly and helpful service provided every time my family or I need assistance. We have been with them for many years now and have always received the best service possible from the staff."
We responded:
"Thank you for the awesome review! We've loved working with you and look forward to many more years to come."
Profile photo of Sarah Thiede

Sarah Thiede

January 3, 2026

5  out of  5
rating by Sarah Thiede
"Great service where I'm always made to feel important."
We responded:
"Hi Sarah, thank you for the review! We're glad we were able to help, and just to be perfectly clear. You are extremely important to us! "
Profile photo of Matthew Cross

Matthew Cross

January 2, 2026

5  out of  5
rating by Matthew Cross
"They were quick and really, really nice to work with. Leo is a solid dude and the rest of the team! It was a great experience."
We responded:
"Thank you for review, we love our team and really appreciate hearing about your experience with the office!"
Profile photo of Chris Cowell

Chris Cowell

January 1, 2026

5  out of  5
rating by Chris Cowell
"Sandra was most helpful and patient while helping me solve an issue"
We responded:
"Chris thank you for the review of our office! I'm glad we could help resolve your insurance issue."
Profile photo of Sandra

Sandra

January 1, 2026

5  out of  5
rating by Sandra
"Sandy has been absolutely wonderful! She is knowledgeable and helpful. I highly recommend this office. All of my experiences have been wonderful. Thank you!"
We responded:
"Thank you Sandra for your review. Sandy is amazing and we're glad you recommend our office! "
Profile photo of Daniel lee Martell

Daniel lee Martell

December 31, 2025

5  out of  5
rating by Daniel lee Martell
"They helped me with my life insurance and it was a really good service"
We responded:
"Hi Daniel! We're glad we could help you with your life insurance needs."
Profile photo of Christy Kramarsic

Christy Kramarsic

December 31, 2025

5  out of  5
rating by Christy Kramarsic
"Meeting with Tom Randell and Leo were very delightful and them answering questions I had about the policy and the program called Drive Safe and Save."
We responded:
"We're so glad we were able to answer your insurance questions. We'll be here when you need us again :-)"
Profile photo of Cathy Vickoren

Cathy Vickoren

December 30, 2025

5  out of  5
rating by Cathy Vickoren
"Always very friendly"
We responded:
"Thank you Cathy for the kind review!"
Profile photo of Kerri Ann DeWitt

Kerri Ann DeWitt

December 30, 2025

5  out of  5
rating by Kerri Ann DeWitt
"Leo is amazing. He was very helpful and knowledgeable."
We responded:
"Thank you so much for you're kind review, we think Leo is amazing too! We're glad he could help you with your insurance needs!"
Profile photo of N D

N D

December 30, 2025

5  out of  5
rating by N D
"Tom Randall firm has been nothing but accommodating. Great experience ."
We responded:
"Thank you for the kind review! We love hearing how the office is doing and are glad we could be helpful and accommodating!"
Profile photo of Patrick Madden

Patrick Madden

December 17, 2025

5  out of  5
rating by Patrick Madden
"Excellent service. Leo is extremely easy to work with and very knowledgeable. I highly recommend Tom Randall State Farm Insurance."
We responded:
"Thank you Patrick for the review! Leo tries to make every interaction easy and educational. Thank you for recommending our office!"
Profile photo of Liz Gillette

Liz Gillette

December 10, 2025

5  out of  5
rating by Liz Gillette
"I had to call the office today. Sandy was so professional, she understood my situation and was able to help be immediately!"
We responded:
"Thank you for the Review Liz! We're glad that Sandy was able to help you quickly and professionally."
Profile photo of Nathan Albert

Nathan Albert

December 3, 2025

5  out of  5
rating by Nathan Albert
"Leo was great answering all my questions and making the switch to State Farm smooth and easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Bruno Skopinich

Bruno Skopinich

November 19, 2025

5  out of  5
rating by Bruno Skopinich
"Very helpful getting me a quote"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"