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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Eyrich

June 29, 2026

5  out of  5
rating by Michael Eyrich
"Paid my bill for my insurance. I love the friendliness of all of the employees in the office. They are awesome and provide great service."
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Elizabeth Glazier

June 23, 2026

5  out of  5
rating by Elizabeth Glazier
"After my accident I was so upset and Leanna calmed me down and got me the info I so needed."
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quid #2

June 16, 2026

5  out of  5
rating by quid #2
"Got a killer deal and had an incredibly friendly agent to make the boring stuff a lot more fun! Thanks will, you are the man!"
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Randi Williams

June 9, 2026

5  out of  5
rating by Randi Williams
"I had a great experience with State Farm and working with Leo. I needed to get new Home Owners Insurance, and ended up being able to bundle Auto and Home with a much better rate. Everything was easy and went smoothly."
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Isaiah Loop

June 9, 2026

5  out of  5
rating by Isaiah Loop
"Leanna is very knowledgeable on insurance i will be switches when my renewal comes up that's for sure thanks again"
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FyrfyterPJ

June 5, 2026

5  out of  5
rating by FyrfyterPJ
"A great and historical insurance company that’s a staple here in America, and like the old jingle says “like a good neighbor State Farm is there“ I would like to say that Leo was very professional on the phone and was like talking to a family member very polite, cheerful, respectful And took care of all of my needs"
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Kathy Donner

May 27, 2026

5  out of  5
rating by Kathy Donner
"Prompt and efficient service. Thank you Tom and crew."
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roy harper

May 26, 2026

5  out of  5
rating by roy harper
"I reached out to the crew at Tom Randall's office in hopes of lowering my home and auto insurance, and boy was I surprised. After speaking with Alicia I discovered that not only was I overpaying my current insurance company, but I had VERY minimal coverage. Not only did Alicia give me the appopriate coverage, she also gave me the ratings that my auto/home claims-history deserved. In a time where resources are limited, and honesty is at an all time low - it was a breath of fresh air switching over to State Farm. You guys are amazing!"
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E R I K

May 18, 2026

5  out of  5
rating by E R I K
"Worked with Leo to setup insurance on my car, took 10 minutes, very straightforward and professional, seems like a nice guy."
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Charzard 541

May 13, 2026

5  out of  5
rating by Charzard 541
"Tom and his office go above and beyond for me and my family! Wouldn't take my business anywhere else!"
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William Sunyich

April 27, 2026

5  out of  5
rating by William Sunyich
"Best service possible"
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Matthew Crump

April 17, 2026

5  out of  5
rating by Matthew Crump
"Tom Randall and his staff are very professional and saved me $85 per month on insurance.
I have always appreciated Tom and his openness to answering all my questions."
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meme97442

April 17, 2026

5  out of  5
rating by meme97442
"Sandy is amazing. She is very easy to work with"
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Mister Cat

April 14, 2026

5  out of  5
rating by Mister Cat
"Took care of my problem ."
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Eric Guevara

March 25, 2026

5  out of  5
rating by Eric Guevara
"My State Farm insurance company is Always quick to responding to my questions whenever I need them. Thank you so much for all you do!"
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greg carmack

March 23, 2026

5  out of  5
rating by greg carmack
"Gave my phone a virus"
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Ariel Dean

March 12, 2026

5  out of  5
rating by Ariel Dean
"Leo and the State Farm team were an amazing help! We were searching for a local insurance that would actually help us with our auto policy and we got it no questions asked. They got all 3 of our vehicles insured for a lower price than what we were paying for 2 vehicles at the old insurance."
We responded:
"Thank you for sharing your experience! Leo and our team are committed to providing great coverage and value, and we’re glad we could help you save while insuring all three vehicles. We appreciate your trust and are here whenever you need us."
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Richard Nawa

March 12, 2026

5  out of  5
rating by Richard Nawa
"One phone call and done"
We responded:
"Thanks so much, Richard! We’re happy we could take care of everything with just one call. If you ever need anything else, we’re always here to help!"
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Kimberly Berger

February 27, 2026

5  out of  5
rating by Kimberly Berger
"I really appreciate Tom Randall and his team. I also greatly appreciate being able to talk to a human where other insurance companies I get put into an automated telephone system having to wait for a minute being transferred from place to place before getting an out of state Customer Service. Thank you again TOM for all your help with all our insurance dates."
We responded:
"Thank you so much for your thoughtful feedback! The team and I truly value your trust and kind words. We understand how important it is to speak directly with someone who knows your needs, and we’re glad we could provide that personal, attentive service. Please don’t hesitate to reach out to us whenever you need assistance—we’re always happy to help!"
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daniel bailey

February 26, 2026

5  out of  5
rating by daniel bailey
"Top notch professional agent and staff. You will not be disappointed moving your needs to this insurance agent!!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that our team provided top-notch service and met your insurance needs with professionalism. Your satisfaction is our priority, and we truly appreciate you recommending us. If you ever need assistance in the future, we’re here to help!"
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harold fithian

February 24, 2026

5  out of  5
rating by harold fithian
"Had no idea.I would be saving this much money Compared to what I was previously paying"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you're saving significantly compared to what you were paying before. If you ever have any questions or need assistance, we're here to help!"
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Nythaniel Pagels

February 20, 2026

5  out of  5
rating by Nythaniel Pagels
"Sandra was amazing with adding a new vehicle to my policy and finding the best options that work for me and my family! Thank you so much!"
We responded:
"Thank you for your wonderful feedback! We're so glad Sandra could help you add a new vehicle and find the best options for you and your family. We appreciate your trust and are here whenever you need us!"
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Kimmie Prieur

February 18, 2026

5  out of  5
rating by Kimmie Prieur
"Sandra is absolutely the best! I needed temporary insurance while I bought a new car and she stayed late to get it all worked out for me without stress taking me over! Then she continued to complete my new insurance policy so fast I never had to worry! Thank you soo much Sandra!!"
We responded:
"Thank you, Kimmie, for your glowing review! We're so glad to hear that Leo made you feel welcome right from the start. Providing you with knowledgeable support and personal care is what we strive for every day. We're excited to have you as part of the Tom Randall State Farm family! -Tom"
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Katrina Rudd

February 13, 2026

5  out of  5
rating by Katrina Rudd
"Loved Renee, the lady who helped me with my account. She was super helpful, adept, friendly, and professional. Someone get her a raise :)"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Renee provided you with friendly, professional, and helpful service. We'll be sure to pass along your kind words—she definitely deserves it!"
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Susan Rutherford

February 13, 2026

5  out of  5
rating by Susan Rutherford
"I highly recommend Tom Randall‘s State Farm office in Grants Pass, Oregon. They totally took care of every one of my needs and give excellent customer service. Leo was the agent I dealt with and he’s wonderful. Tom Randall the owner is also wonderful as are the entire staff. They are very customer oriented and personable. I highly recommend them for all your insurance needs!"
We responded:
"Thank you so much for your glowing recommendation! We're thrilled to hear that Leo, Tom Randall, and the entire team provided you with excellent, personalized service. Your kind words mean a lot to us, and we're always here to take care of all your insurance needs!"