State Farm® Insurance Agent Tom Randall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amanda Humphrey
October 1, 2024
5
out of
5
rating by Amanda Humphrey
"Leo’s customer service was amazing! He explained everything very well and was super polite. This young man went above and beyond today! He deserves a raise and a vacation!! Leo, if you see this, thank you so much."
We responded:
"Amanda, thank you for the incredible review! We’re so happy to hear that Leo went above and beyond for you. Your kind words mean a lot, and we’ll be sure to share them with Leo. Thanks again for your 5-star rating! -Tom"
Leanna Gamon
September 26, 2024
5
out of
5
rating by Leanna Gamon
"Everyone is always very friendly and helpful whenever I have questions about my insurance."
We responded:
"Thank you, Leanna, for your kind review! We’re so glad to hear that our team is consistently friendly and helpful whenever you have questions. We’re here to make sure you feel supported and informed about your insurance needs! -Tom"
Cherina Anno
September 25, 2024
5
out of
5
rating by Cherina Anno
"I recently worked with Leo he was very efficient and professional."
We responded:
"Thank you Cherina for the Kind review! Leo loved seeing your comments, it made his day! - Tom"
Kimmie Prieur
September 24, 2024
5
out of
5
rating by Kimmie Prieur
"I switched insurances and Leo made me feel part of the Statefarm family on my first day. He answered all my ?'s with complete knowledge. It feels wonderful to not have felt like another number. Thanks Leo!"
We responded:
"Thank you, Kimmie, for your glowing review! We're so glad to hear that Leo made you feel welcome right from the start. Providing you with knowledgeable support and personal care is what we strive for every day. We're excited to have you as part of the Tom Randall State Farm family! -Tom"
greg carmack
September 23, 2024
5
out of
5
rating by greg carmack
"Great job saved me money"
We responded:
"Thank you, Greg! We’re glad we could help you save. It's our top goal to provide excellent service while helping you make the most of your coverage. We appreciate your feedback and are here to help whenever you need us! -Tom"
Jasmine Pinkerton
September 19, 2024
5
out of
5
rating by Jasmine Pinkerton
"Great office, staffed by lovely people. Nic did a fantastic job at assisting me with my issue in a timely and upbeat/bubbly way."
We responded:
"Jasmine, thank you for the wonderful review! Nic will be thrilled to hear that you had such a positive experience. We're happy to help in any way we can, whenever we can, and we greatly appreciate your kind words! -Tom"
Joel Tallent
September 18, 2024
5
out of
5
rating by Joel Tallent
"Had a great experience very very well run place and the guy who helped me is awesome he's helped me twice just in the last month and always gets stuff done very quickly you should give him a raise👍💯"
We responded:
"Joel thank you for sharing your experience. I'm glad to hear we were able to help you out with your insurance needs and everything went smoothly here at the office. Thank you! - Tom"
Katherine Rodgers
September 10, 2024
5
out of
5
rating by Katherine Rodgers
"Talked with Leo and he was super helpful and very friendly. Helped me in a matter of minutes to set up an insurance policy for my motorcycle. I’ve been with the Tom Randall State Farm for a while now and I’ve never had problems with them. Highly recommend getting your auto insurance through them!"
We responded:
"Thank you for your review, Katherine! We’re so glad Leo could help you set up your motorcycle insurance quickly and easily. Your continued confidence in our team means so much, and we’re always here when you need us! -Tom "
Christina Tavares
August 19, 2024
5
out of
5
rating by Christina Tavares
"Leo was a great help. Fast and efficient adding insurance policy to our account. Thank you very much."
We responded:
"Thank you, Christina! I'm glad Leo could assist you quickly and efficiently. We appreciate your support in us and look forward to serving you in the future! – Tom"
El Churco
August 13, 2024
5
out of
5
rating by El Churco
"Leo Martell amazing attention, keep doing what you doing, is really good find people who do his job with such good energy, nothing more to add"
We responded:
"El Churco, we appreciate your feedback and are glad to hear that Leo’s positive energy and dedication made a difference for you. We’re here to continue providing exceptional service. Thank you for your kind words! -Tom"
Alysha Evans
August 10, 2024
5
out of
5
rating by Alysha Evans
"So so happy I decided to make the switch to State Farm and had the opportunity to work with Leo in getting a new policy set up. Saved a ton of money and had the best experience! Leo is awesome, so so friendly, honest, and knows his stuff, walked us through the whole thing and made everything very simple and easy. Highly suggest this office if you’re looking for a new insurance provider. I’m very happy with the service and rates we were provided. Will definitely be suggesting this office to any friends and family that may be in the market. Thank you so much Leo for all your help!"
We responded:
"Thank you, Alysha, for your fantastic review! We're delighted that Leo could assist you in setting up a new plan and saving you money. We appreciate your recommendation and look forward to continuing to provide you with excellent service! -Tom"
James Turner
August 10, 2024
5
out of
5
rating by James Turner
"Leo was very kind and helpful. Not pushy but personable. He provided solid information in a short time frame. With little kids I don't have time to be stuck on the phone. Leo followed through and was in constant communication through the entire process. We look forward to many years moving forward with your company."
We responded:
"Thank you, James, for your kind review! We're pleased to know that Leo's service met your expectations. We strive to provide efficient and personalized assistance, especially for busy parents. We're looking forward to serving you for many years to come! -Tom"
Sondra Lauderback
August 9, 2024
5
out of
5
rating by Sondra Lauderback
"Great place , I work with Leo and he is just great ! He listen to me about how I was upset how much my insurance went up with Progressive, for no reason . He was great to listen lol. He offer me rate that was perfect for me and help me with what I needed. This young man is very respectable and listens . Thank you so much Leo you made my day 😊"
We responded:
"Thank you, Sondra, for your wonderful review! We're thrilled to hear that the Tom Randall State Farm Agent team could provide excellent service and support. Your kind words mean a lot to us! Please let us know if there's anything else we can help you with. -Tom"
Toni Wilson
August 8, 2024
5
out of
5
rating by Toni Wilson
"Thank you Leo for all the help on my life insurance policy. Will definitely recommend you and state farm."
We responded:
"Thank you, Toni, for the wonderful review! We're so glad that Leo could assist you with your life insurance coverage. Your recommendation means a lot to us! Please let us know if there's anything else we can do for you. -Tom"
Tomorrow Nelson
August 8, 2024
5
out of
5
rating by Tomorrow Nelson
"Leo helped get my college aged daughter set up with renters insurance for the first time. He was very knowledgeable and professional. Thanks Leo!!"
We responded:
"Thank you for the fantastic review! We're delighted to hear that Leo provided knowledgeable and experienced assistance for your daughter's renters insurance. We appreciate your feedback! -Tom"
Rachel Roman
August 8, 2024
5
out of
5
rating by Rachel Roman
"very easy to talk to and very helpful in explaining things when something was confusing!"
We responded:
"Thank you Rachel! We love helping make things simple and easy to understand! Let us know if we can help with anything else. - Tom"
Jill Elardi
August 2, 2024
5
out of
5
rating by Jill Elardi
"Thank you Leo for all of your help! Very informative and professional!"
We responded:
"Thank you Jill for the kind review!"
Jill Hamm
July 19, 2024
5
out of
5
rating by Jill Hamm
"I was in an auto accident and Tom, Sandy and his team have been there for me every step of the way! I'm grateful to have Tom Randall as my agent."
We responded:
"Jill you are, and always will be one of my favorite people! I’m sorry you had the complications of an auto accident, but I’m glad we could help you through it!"
Animechick 16
July 18, 2024
5
out of
5
rating by Animechick 16
"Leo Martell did a fantastic job and was super attentive and helpful when I was looking for a new vehicle and was able to severaly assist in helping me find the right car for me at the right insurance price. He ran over 5 different quotes for me and reduced the amount of stress I had to deal woth by a tenfold. I was incredibly impressed with his friendliness and ability to accurately help with insurance prices and assisted in my decision making process. He was incredibly professional and a wonderful personality to work with. Thank you so much for all your assistance and I am defiently keeping you as my insurance worker from now on!!!"
We responded:
"Leo does an amazing job of educating about insurance and making sure you get the best options for you and your family. Thank you for the great review!"
Hannah Wilson
July 17, 2024
5
out of
5
rating by Hannah Wilson
"I had a great experience getting renters insurance for the first time this morning. Leo was knowledgeable and friendly, making the process both quick and easy. I highly recommend contacting Leo for any questions or insurance needs!"
We responded:
"Thank you, Hannah, for the fantastic review! We're delighted to hear Leo made your experience of getting renters insurance quick and simple. Your recommendation is greatly appreciated! Please let us know if we can help you with anything else! -Tom"
Morgan Winegarden
July 11, 2024
5
out of
5
rating by Morgan Winegarden
"Always a great experience with State Farm I love Tom Randals office all of his employees are very helpful"
We responded:
"Thank you Morgan! We try hard to provide a great experience every time and love hearing your feedback!"
Kassidy Smoots
July 10, 2024
5
out of
5
rating by Kassidy Smoots
"I had a great experience working with Leo and the entire process was seamless. Our prior insurance carrier increased our car and home insurance significantly. I was nervous to switch it all over because we had it bundled and paid for the year for our home insurance. Leo made the entire process super simple and painless. On top of that they were able to save us a lot of money for the same coverage. I am so happy we switched!"
We responded:
"Not surprising Leo was able to assist you through this entire process and made it seamless. He's great and works so hard. Thank you for this review and for giving him a well-deserved shout-out! This process can be a lot and daunting at times, but we are always going to be here for you. If you have any more questions about your coverage, let us know!-Tom "
April Mier
July 10, 2024
5
out of
5
rating by April Mier
"I just saved a bunch of money by bundling my home and auto insurance ! Thanks to Leo down at Tom Randell State Farm. Great customer service and very personable!"
We responded:
"April you just made Leo's day, thank you! We're glad we could help you bundle your home and auto insurance, but more importantly that Leo was able to give you a great experience too! "
Stephanie Decker
June 28, 2024
5
out of
5
rating by Stephanie Decker
"Was extremely helpful and made it painless switching from a previous company. Would definitely recommend!"
We responded:
"Thank you Stephanie for our 250th Google Review! We're so glad we could help your switch be painless and look forward to working with you here at the office!"
Kayleigh Aryana
June 28, 2024
5
out of
5
rating by Kayleigh Aryana
"Leo was great! Super helpful and showed me multiple quotes for what I was looking for. My insurance rate is sooooo much better than with my old company now, it’s actually crazy! And he was super friendly & fun to talk to! Highly recommend."
We responded:
"Thank you Kayleigh for the honest review! Leo is always friendly and does an amazing job going over coverages to make sure it's right for you! Welcome to the office!"