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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah Wilson

July 17, 2024

5  out of  5 rating by Hannah Wilson
"I had a great experience getting renters insurance for the first time this morning. Leo was knowledgeable and friendly, making the process both quick and easy. I highly recommend contacting Leo for any questions or insurance needs!"
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Morgan Winegarden

July 11, 2024

5  out of  5 rating by Morgan Winegarden
"Always a great experience with State Farm I love Tom Randals office all of his employees are very helpful"
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Kassidy Smoots

July 10, 2024

5  out of  5 rating by Kassidy Smoots
"I had a great experience working with Leo and the entire process was seamless. Our prior insurance carrier increased our car and home insurance significantly. I was nervous to switch it all over because we had it bundled and paid for the year for our home insurance. Leo made the entire process super simple and painless. On top of that they were able to save us a lot of money for the same coverage. I am so happy we switched!"
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April Mier

July 10, 2024

5  out of  5 rating by April Mier
"I just saved a bunch of money by bundling my home and auto insurance ! Thanks to Leo down at Tom Randell State Farm. Great customer service and very personable!"
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Stephanie Decker

June 28, 2024

5  out of  5 rating by Stephanie Decker
"Was extremely helpful and made it painless switching from a previous company. Would definitely recommend!"
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Kayleigh Aryana

June 28, 2024

5  out of  5 rating by Kayleigh Aryana
"Leo was great! Super helpful and showed me multiple quotes for what I was looking for. My insurance rate is sooooo much better than with my old company now, it’s actually crazy! And he was super friendly & fun to talk to! Highly recommend."
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Clark Ray

June 18, 2024

5  out of  5 rating by Clark Ray
"Pleasant to work with, and saved me money. I was working with Leo & Sandra"
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Ezra Martinez

June 18, 2024

5  out of  5 rating by Ezra Martinez
"Great experience Leo M. was very helpful and insightful and got me a good rate and the whole process was easy and quick so I very much appreciated that and he’s a great conversationalist as well. Overall 5 stars would recommend for sure"
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Stephanie Stiritz

June 17, 2024

5  out of  5 rating by Stephanie Stiritz
"Makenzie is professional, friendly & amazing to work with. She saved me quite a bit of money on auto insurance & when i needed, renters insurance. The process was simple, and I highly recommend her and the State Farm Agency she represents!"
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Kurt Jara

June 15, 2024

5  out of  5 rating by Kurt Jara
"Adding a motorcycle to my already stellar plan was extremely easy and efficient. Sandy was most helpful in getting my plan going so I could go riding the day I picked up my new bike. All bases covered!"
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Stephen Kinnie

June 14, 2024

5  out of  5 rating by Stephen Kinnie
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A Thayer

June 14, 2024

5  out of  5 rating by A Thayer
"So glad I called and switched my insurance. The customer service was amazing and I'm paying 35 percent less with 3 times the coverage now. Thank you Kris at state farm."
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Brittani MOCKRY

June 12, 2024

5  out of  5 rating by Brittani MOCKRY
"Tom Randall -state farm has been so helpful with all my needs. Leo is the agent I have been dealing with the last few days with removing and adding cars. He is amazing, polite, and fast with responding to my questions and concerns. So thankful for his help."
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Dawn Pike

June 10, 2024

5  out of  5 rating by Dawn Pike
"So thrilled I contacted Chris at Tom Randall State Farm Insurance. He was professional, helpful and friendly. My auto insurance was cut more than 50% for the same coverage. It was amazing. Best insurance experience!!!"
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jc Egan

May 29, 2024

5  out of  5 rating by jc Egan
"Friendly, knowledgeable agents, and we saved lots of money on our insurance by switching!"
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lynsta bemis

May 28, 2024

5  out of  5 rating by lynsta bemis
"Mr Randall and all of the office staff are really nice and helpful. Often, Mr Randall himself, answers the phone and assists me. We are glad we stayed with this office even though we moved out of Josephine county. They answer my calls promptly and access our information using just my name without needing me to go find my account numbers. They usually have the answers I need and are quick to locate information they don't know."
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Johnny Walker

May 28, 2024

5  out of  5 rating by Johnny Walker
"This place is awesome. Kris lined me up super quick. Multi-Policy (home, auto, umbrella, soon to have life) I also chatted with Tom one day. They're always great to talk to, good at answering questions in a way that even the least knowledgeable people can understand (myself included) I'm leaving travelers for State Farm. For Southern Oregon home insurance theyre reasonably priced as well as understand what is needed in case of a disaster (namely wildfire). Give em a call, hear em out, you won't be disappointed."
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Jen Pike

May 22, 2024

5  out of  5 rating by Jen Pike
"Chris was great! Very professional and responsive. He was able to get me a much lower rate for my car insurance."
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william dove

May 20, 2024

5  out of  5 rating by william dove
"Great service and thanks to Chris I got a much better deal than what I had before. Highly recommend to anyone looking for insurance."
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Happy Helper

May 10, 2024

5  out of  5 rating by Happy Helper
"Very friendly and saved us a bunch of money!"
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Lisa Mcclease-Kelly

May 7, 2024

5  out of  5 rating by Lisa Mcclease-Kelly
"Tom Randall is one of the best people I know. He cares about his clients and the community. I love that I have someone I can trust to refer my friends and family."
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Mary McMartin

May 2, 2024

5  out of  5 rating by Mary McMartin
"Kris is very knowledgeable and kind when explaining options. No pressure to upgrade but gave the benefits and costs of each option. This was an easy and stress free phone call but I like that they are right down street. I was able to get much better coverage for an amazing price!"
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Jerra Klicker

April 29, 2024

5  out of  5 rating by Jerra Klicker
"Chris saved me $100 a month on my insurance"
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Val Murray

April 26, 2024

5  out of  5 rating by Val Murray
"Tom and his team have been very helpful with our home and auto insurance. Highly recommended!"
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Ronald Tustin

April 3, 2024

5  out of  5 rating by Ronald Tustin
"I was super pleased with the insurance service i got from Charles Pendleton @ State farm insurance. He was super helpful and cut my insurance bill down 1 third of my previous insurance bill from a different company. I would definitely recommend these guys any day of the week can't wait to keep saving money with State Farm. Thanks guys👌💰💰"