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State Farm® Insurance Agent Tom Randall

4.9 out of 5 average rating (188 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Daniel Snook

September 28, 2023

5  out of  5 rating by Daniel Snook
"Very professional, Kris got us a great deal on insurance and worked hard to get us the best deal on auto and renters insurance. Will highly recommend to everyone"

Betty Patton

September 25, 2023

5  out of  5 rating by Betty Patton
"Charles was patient and thorough thru the entire process"

Johnny B

September 19, 2023

5  out of  5 rating by Johnny B
"Very very helpful. 10/10 customer service."

Daniel Iwulski

September 16, 2023

5  out of  5 rating by Daniel Iwulski
"Helpful, Informative, patient, and courteous."

Jessica Hutson

September 14, 2023

5  out of  5 rating by Jessica Hutson
"Charles was very helpful and had great customer service. Overall great experience and would definitely recommend this insurance agency"

Michael Jones

September 14, 2023

5  out of  5 rating by Michael Jones
"Since making the switch to State Farm I have been extremely pleased. Great customer service along with saving me hard earned money. I would definitely recommend to anyone looking for quality insurance."


September 13, 2023

3  out of  5 rating by K
"Update: knocking off 2 stars for lack of communication after my payment was recieved. Bank notified us 5 weeks after payment went through that insurance information was never recieved and they would be making insurance purchase since state farm never provided proof. Now working with bank to try mend this mishap. –------------------------------------------------- Day after payment/ original review: Charles has been such a great help finding our family an affordable deal on both our home and auto- very pleasant experience switching to State Farm!"
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Joshua Hernandez

September 12, 2023

5  out of  5 rating by Joshua Hernandez
"I was waiting to write an honest review, and after a few months, I would have to say I am very satisfied. So satisfied that I recommended my buddy . I would like to say thank you Charles and I appreciate you hooking up my buddy Joshua Roxburgh with his car insurance."

Alex Avila

September 7, 2023

5  out of  5 rating by Alex Avila
"Charles was so thorough and nice! Super helpful got me better and cheaper car insurance as well life and renters insurance. I highly recommend him!"

Nethaniel Liles

September 1, 2023

5  out of  5 rating by Nethaniel Liles
"Got a great rate on home and auto. Charles was fantastic and worked with us through scheduling conflicts. All of our questions were answered and we saved on our monthly while getting greater coverage than our previous provider offered."

Thomas Naylor

August 29, 2023

5  out of  5 rating by Thomas Naylor
"Tom Randall and his staff are always professional and friendly, I highly recommend them for all your insurance needs."

Benjamin Johnson

August 22, 2023

5  out of  5 rating by Benjamin Johnson
"Tom was very helpful with getting my new policy together and informative. Def would recommend him to friends and family!"

Mark Plummer

August 21, 2023

5  out of  5 rating by Mark Plummer
"Prompt and diligent with quotes, answer's to questions. Office has been taking care of all insurance related matters for our family from cars, trucks, RVs. Rates are by far the lowest of any other companies and they will let us know too if we qualify for a lower rate based on age, driving record or a reduction in miles driven."

C. Foster

August 21, 2023

5  out of  5 rating by C. Foster
"My husband has always been with them, and got me to join when we got married! They are always help and friendly in Tom's office! Couldn't be more happy to use them! :)"

Jeromy Wright

August 17, 2023

5  out of  5 rating by Jeromy Wright
"Costs are increasing across all industries and insurance is no exception. Tom and his staff went the extra mile to make sure I was getting the best rates possible, without sacrificing critical coverage."

Robyn Tamisiea

August 9, 2023

5  out of  5 rating by Robyn Tamisiea
"The State Farm Insurance team was a great help when we moved by switching all of our insurance needs here to Oregon. All of them are super helpful and knowledgeable to your specific needs. Would highly recommend Mr Randall’s team!."

Gypsy FireBird

August 2, 2023

5  out of  5 rating by Gypsy FireBird
"Wonderful people and excellent service!"

Debi Waggoner

August 1, 2023

5  out of  5 rating by Debi Waggoner
"I have been a customer for many years, and have always had excellent service. They truly make it easy thank you all for all you do"

Julie Niles-Fry

July 14, 2023

5  out of  5 rating by Julie Niles-Fry
"I really appreciate Tom’s knowledge, and patience, in explaining the different insurance options and how to get the best benefit at a good rate. Bonus - beyond experience and rates, he is kind, professional, and helps the community!"

Rebecca Brown

July 6, 2023

5  out of  5 rating by Rebecca Brown
"Charles was really great to work with. He was very helpful and worked around my schedule to coordinate with what worked best for me. He was quick to respond to any questions I had. He got me a much better quote/plan than my current plan with geico who I have had for the past 6 years. Would highly reccomend!"

Brandi Groves

July 5, 2023

5  out of  5 rating by Brandi Groves
"Charles was a great agent to work with and saved me over $100 a month"

Steve Koeck

June 30, 2023

5  out of  5 rating by Steve Koeck
"I had purchased home and auto insurance online for the past few years, only to be disappointed upon renewal increases exceeding 40%. I visited Tom Randall and was surprised by their insurance professionals and amazing service. Very pleased."

Steve Scruggs

June 30, 2023

5  out of  5 rating by Steve Scruggs
"Tom was great. Helped me review my current policy and I was able to get 5x the coverage, with a lower deductible below the cost of my current policy. You guys Rock."

Clancy Sands

June 23, 2023

5  out of  5 rating by Clancy Sands
"Charles gave me such a great customer experience. He saved me money, was very fast and efficient, and provided me with more coverage and less cost than I was looking for! 10/10. I believe he will go extremely far in this company."

Domonic Joseph Sam Arco

June 16, 2023

5  out of  5 rating by Domonic Joseph Sam Arco
"Charles was outstanding nice easy to talk to.excellent service happy to be with State Farm"